Customer Service

Advice and service

Individual and continuous

Advice and service

Individual and continuous

Customer Service

ATB Zitat

"For us, customer relationships are genuine partnerships. This means that we support you from project planning to commissioning and beyond."

Dr. Matthias Baumann

Consulting customized to your requirements

Our consulting services focus on developing the best possible solution for our customers. To do this, we look at the existing machinery, define potential for improvement and determine suitable machine and machine types in order to design a comprehensive solution. The ATB product portfolio enables step-by-step expansion of the selected system solution. Thanks to our modular concept, we can take future requirements into account, as subsequent expansions and the increasing automation of the system are already taken into account during the design phase. We meet individual customer requirements with the aim of implementing them in the best possible way.

As part of our consulting activities, customers have a direct contact person at their disposal. This partner accompanies the project from the start right through to the operating phase after commissioning.

Support with high standards

To ensure the long-term use of our vending machines, we are available to our customers quickly and reliably for maintenance, servicing and any necessary repairs. You benefit from our high service standards and the extensive technical expertise of our employees. Our highly qualified employees have in-depth technical expertise and precise knowledge of industry-typical procedures and production processes. We are available to our customers at all times by telephone, remote maintenance or on site to solve problems and optimize their systems without delay.

We would be happy to advise you!

Are you looking for an individual, customized vending machine solution? Automatentechnik Baumann is your partner. Get in touch with us – we look forward to talking to you!